Terms & Conditions

This page (together with our Privacy Policy, Terms of Website Use and Official Company Data) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us. Please check these Terms every time you wish to order to ensure you understand the terms which will apply at that time. These Terms were most recently updated on July 18, 2014.


1.1 We operate the website scicons.eu. We also own several vanity URLs which redirect to this website, namely scicons.info, scicons.org, engscicons.de, anti-dsrna.co.uk, anti-dsrna.info, anti-dsrna.net, anti-dsrna.org, anti-dsrna.com, and antidsrna.com. We are English and Scientific Consulting Kft. (SCICONS), a company registered in Hungary under company number 12-09-008170 and with our registered office at Hősök tere 2, 3044 Szirák, Hungary. Our main trading address is Üllői út 25, 1091 Budapest, Hungary. For more information, please visit the Official Company Data section of our website.

1.2 You may contact us by telephoning our customer service team at +36 20 925 5122 or by e-mailing us at info@scicons.eu.


Your use of our website is governed by our Site Use Policy. Please take the time to read this, as it includes important terms which apply to you.


We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.


4.1 Our shopping pages will guide you through the steps you need to take to place an order with us.

4.2 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

4.3 You can also place an order by e-mailing us at  , by sending us a fax to +36 1 577 2100 or by phone to +36 1 951 6420. In this case, the following information is required to process your order:

(a) Products (with Product numbers) and the quantity (of each Product) that you wish to buy;

(b) Name and contact details of the person responsible for purchasing – so that we can confirm details of the order;

(c) Name and contact details of the researcher – in case of query about use;

(d) Shipping address and billing address;

(e) VAT number, if you are ordering from inside the European Union. Please see Clause 7.4 for more information.

4.4 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in Clause 4.5.

4.5 Formal acceptance of your order will only take place when the Products are dispatched. We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).

4.6 All orders are subject to availability.

4.7 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site as referred to in Clause 7.7, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.


5.1 We currently deliver to the countries listed on this page (International Delivery Destinations).

(a) If you are based in a country that is not on the list, it is likely that you are our first customer from that country. You can still place an order, but please contact us directly at orders@scicons.eu to ensure a smooth delivery process.

(b) Please note that we do not deliver to Japan and China directly. Please contact our local distributors if you are based in any of these countries. For contact details, please refer to our website.

5.2 If you order Products from outside the European Union, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

5.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

5.4 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

5.5 Delivery of an order shall be completed when we deliver the Products to the address you gave us or you or a carrier organised by you collect them from us. From that time, the Products will be your responsibility.

5.6 We try to ensure delivery within 5-10 working days. But please note that this is not a guaranteed delivery time for your order. In the case of foreseeable delays we will contact you as soon as possible to inform you of the expected delivery date, see Clause 4.7.

5.7 You own the Products once we have received payment in full, including all applicable delivery charges.


6.1 We want you to receive our Products in good condition. Please inspect packaging and Products immediately upon receipt. You can return Products that are damaged on delivery, or correct any shortages or ordering errors, if you notify us within 7 working days of receipt of the Products.

(a) The easiest way to notify us is to e-mail us at info@scicons.eu. You can also contact our Customer Services team by telephone on +36 20 925 5122 or by post to English & Scientific Consulting Kft, Üllői út 25, 1091 Budapest, Hungary.

(b) When you contact us, we will give you instructions on returning the Products and on replacements.

(c) If you do not contact us within this seven-day period, the Products will be deemed accepted, but you will not lose any warranty rights.

(d) Product returns must be approved by our Customer Services Team, and a return authorization number given to you prior to the return of Products. Not all Products will be authorized for return.

(e) Products authorized for return must arrive at our facilities in a state satisfactory for resale to be eligible for refund or exchange.

(f) A restocking charge of 25% shall be charged on returns that are not the result of any error or fault of ours. Delivery charges will not be credited.

(g) Products may not be returned for exchange or refund after 20 days after your receipt of the Products, unless they are defective. Please see Clause 6.2 for your warranty rights.

(h) We do not permit the return of, or offer refunds for incorrectly ordered Products in Asia Pacific distributor regions.

6. 2 Quality is important to us. Therefore if a Product does not perform as described on the accompanying datasheet (Datasheet), please notify us within 12 months of delivery and, in the case of lyophilised Products, no later than 2 weeks after reconstitution.

(a) If you are e-mailing us or writing to us please include details of your protocol to help us to identify whether the problem is protocol- or Product-related.

(b) For Product-related problems, we will offer you a free replacement or refund the price of the Products in full, together with any applicable delivery charges.

(c) For protocol-related problems, our experts will give you independent professional advice.

(d) If you do not provide details of your protocol or follow the recommendations of our experts, we will unfortunately be unable to issue a replacement or refund.

(e) This offer is only valid for Products purchased directly from us or our authorised dealers.


7.1 The prices of the Products will be as quoted on our site at the time you submit your order. We use our best efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However please see Clause 7.7 for what happens if we discover an error in the price of Products you ordered.

7.2 Prices for our Products may change from time to time. If prices should be changedbetween the time of receipt of an order and dispatch, these changes will not affect any order you have already placed.

7.3 The price of our Products does not include VAT, delivery charges or import duties where these are applicable.

7.4. VAT

(a) If you are ordering from outside the European Union, no VAT is charged on the transaction.

(b) If you are ordering from within the European Union, you will be required to provide your VAT number. If you provide a valid VAT number, we will not charge any VAT on your order. Instead, your business or institution will have to account for any VAT due in its normal VAT return at the rate in force in your country.

(c) If you are ordering from within the European Union, but are not VAT registered or cannot provide a valid number, we must charge the Hungarian rate of 27% VAT on your order.

7.5 Delivery charges

Our delivery charges are as advised to you during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to our Delivery Charges page http://scicons.eu/en/faq/details/#what-are-the-costs-of-package-and-posting

7.6 Import duties and taxes

If you order Products from outside the European Union, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

7.7 Our website contains a range of Products. It is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced.

If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.


8.1 We can accept payments in the following currencies: USD and EUR.

8.2 You can pay for Products using a debit card or credit card, either using our online ordering system or over the phone.  

(a) We accept the following cards: Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit and AMEX.

(b) Payment by debit or credit card is in advance. We will not charge your debit card or credit card until we dispatch your order.

(c) We do not store any credit or debit card details. Any card details you provide will only be used for payment of the order in hand.

8.3 We also accept wire transfers, cheques and Purchase Orders (PO).

(a) If you wish to pay by PO, your purchasing department may require additional data from us to register us in their vendor database before a PO can be generated – if so, please contact us. If the order is from the USA your purchasing department may also require us to provide them with a W-8BEN-E form and/or an EIN number – we can provide these.

(b) Please note that any bank charges incurred in making the payment must be paid by you. Payment by cheque is therefore not recommended as handling fees are high.

(c) Full payment instructions are set out on the invoice.

(d) Invoices should be paid no later than 30 days after the invoice date.

8.4 At any time and without notice, past due amounts under any invoice may be offset by us against overpayments, credits or any other amounts that are due to you from us.

8.5 If you are late in making payment, without affecting our other rights, we may reject your future orders and charge you a late-payment charge, from the due date until paid, at the rate of one percent per month (12% per year) or, if less, the maximum amount allowed by law. You agree to pay this late charge when we demand. If we appoint a collection agency or attorney to recover any unpaid amounts, we can charge you and you agree to pay all reasonable costs of collection, including all associated reasonable attorney’s fees.


9. 1  All our Products are intended for in-vitro research use only and have not been cleared or approved for diagnostic, therapeutic or any in vivo use.

9.2 You must use our Products in accordance with our instructions. You are solely responsible for making sure that the way you use our Products complies with applicable laws, regulations and governmental policies. Some countries such as Australia and New Zealand require a license for the import of certain types of biological products. You must obtain all necessary approvals and permissions you may need. It is solely your responsibility to make sure the products are suitable for your particular use.

9.3 We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes unless we agree to this in writing.


10.1 We will not be liable for any professional advice we may offer in relation to the use of the Products nor any claims or applications not listed on the Datasheet accompanying our Products or the misuse of Products which will include using the products for diagnostic, therapeutic or in vivo use in human or animal subjects.

10.2 We cannot provide a guarantee for all applications for which a specific Product may be used.

10.3 Information disclosed on our Datasheet and in our online Publications database should not be considered as a recommendation to use our Products in violation of any patents.

10.4 We will notify you as soon as practically possible after we become aware of deficiencies in a Product supplied. Any claim relating to Products shall be limited to replacement or refund of original purchase price paid.  We will not be liable to you for any indirect or consequential loss (including but not limited to loss of goodwill, loss of business, loss of anticipated profits or savings and all other pure economic loss) that you might incur under the Contract with us, or that might arise from or in connection with our Products, even if we had notice of the possibility of such damages.

10.5 Subject to the exceptions prescribed by law, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount paid for the Products under your Contract with us.

10.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.


11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by any act or event beyond our reasonable control.

11.2 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

11.3 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. No other person shall have any rights to enforce any of its terms.

11.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

11.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

11.6 We reserve the right to refuse to accept any order where we reasonably believe that the Products will be offered for resale or onward distribution by an unauthorized distributor or reseller.


These Terms are governed by Hungarian law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by and construed in accordance with Hungarian law. You and we both irrevocably agree to that the courts of Hungary will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).